FAQ, support and reports
Landline
How to request changes to the phone book
Changes to the University phone book must be requested from the telephony referent of the structure of affiliation.
How to make a private call
By typing before the number the code 595, instead of zero.
How to change the lock code (PIN)
The lock code (PIN) of one’s phone can be autonomously changed by accessing the User web page.
The page must be accessed from the Landline Phone User profile available under the ‘Telephone Service– Perusal of traffic and management data’ item in the ‘Data’ section of Online Services.
To access the service, click on the red phone icon found in the User Page column and select the Change PIN item available in the User Options menu.
How to get information on billing
For any information or clarifications relating to the traffic bills, call the extension 2370 and select option 1.