Call Traffic and management

The Telephone Service– Perusal of traffic and management data application allows you to manage the personal details of the extensions of the structures, check the telephone traffic and, through the user page features icona telefono, set some telephone services, such as:

  • forwarding the extension in permanent mode to a new number, for engaged or no reply, through the “Telephones and lines” section;
  • forwarding the extension onto your Skype contact or your voicemail for the aforementioned modes;
  • entering lock and/or unlock the telephone extension;
  • the change, through the “Change PIN” section, of the pin necessary to access directly from a phone the lock and/or unlock telephone extension feature or the answering service;
  • entry, through the “Quick calls” section, of maximum 99 telephone contacts, both internal and external, which can be called by typing the corresponding number in the Index column and pressing the Chabbr button from IP phone.

Recipients and profiles

They access the “Landline user” profile with the possibility of:

  • view the traffic of their own telephone extension;
  • set some telephone services through the “User page” features (icon icona telefono);

Using the Landline contact persons profile, they can:

  • update the personal details of telephone extension users in their own structure;
  • view the telephone traffic of telephone extensions in their own structure (if enabled);
  • set some telephone services on telephone extensions in their own structure not in anyone’s name, through the “User page” features (icon icona telefono);

Using the Heads of structure Managers and Administrators profile, they can:

  • view the traffic of the telephone extensions of their own structure;
  • update the personal details of telephone extension users in their own structure;
  • set some telephone services on telephone extensions in their own structure not in anyone’s name through the “User page” features (icon icona telefono);